Terms and Conditions

These Terms and Conditions for Sale of Products shall apply to all purchase and sales contracts of products entered into between maxmediaoutlet.com and customers only.

Purchasing from our website

We reserve the right to accept, refuse or limit your order for any reason, including, but not limited to the unavailability of products. Any acknowledgement of your order by us does not constitute an acceptance of your order, but is only a record of your to purchase a particular item at a particular price. We will process and ship your order once payment has been verified and received in full payment.

Shipping and Delivery

Our products are normally shipped via post / airmail depending on your location. Delivery can take up to 10 business days (Monday to Friday excluding public holidays).

We will use all reasonable efforts to deliver your products to you within the estimated delivery time indicated on your order confirmation; however, we do not guarantee that we will deliver within this time frame.

We ship our products to anywhere in the world. For international delivery addresses we use EMS International Courier Service. Orders from international customers cannot be shipped to a Post Office Box or similar address.

International Customers should be aware and are responsible for the following:

1) Any import requirements or restrictions, licences, duties, taxes and/or government charges that may apply to the Products in your country.

2) Any additional freight, postal or other charges that may be imposed over and above what would normally be incurred (For example, Redelivery charges (if any) if no one is available at the delivery address to accept the Products when first delivered).

Return Policy

Any Products returned for a refund or exchange must be returned within 20 days of purchase. You must email our customer service staff to obtain a return authority. The products being returned in its original packaging and in a resalable condition. It is suggested that the returned products be shipped by post/airmail. The return shipping cost will be at your expense as will the original shipping cost of the order.You are responsible for shipping & handling costs both ways.

In respect to defective products and/or manufacturer's defects, please include a brief note description. We reserve the right to investigate, and test the products (if at all possible) to establish the reason for the products being defective. Defective products will be replaced or refunded within 14 days of receipt of the returned products.

Payment

PayPal is our payment gateway. We use safe and secure methods of processing credit card transactions directly linked to the banks/credit card companies systems. If a credit card fraud has been committed please contact your bank/credit card provider immediately
 Please also note, we will not send you an email requesting your credit card, bank account or any password or user name details.